The team of Tracs Systems drags the fourth edition of Trends Digital Pioneers. With the help of this smart online platform, carwashes transactions digitally while getting to know their customers better.
"As specialists in software for self-service systems, in 2018 we cut our teeth on developing a sophisticated automated system for carwashes that also gives insight into the customer base. At the request of De Wasstraat - one of the largest carwashes in the country - and after thorough analysis, 3 of our 7 developers have been working on it for about two years. Payment terminals are linked to the current systems, invoices are created automatically and the customer can download them themselves. Customers can also create their own online profile, provide their license plate, add a credit or choose a subscription formula. In addition to digital handling, contactless carwash visits and creating smart links, carwashes with PayWashGo get a better grip on their customer base and can develop customized formulas for businesses. Gaining insight into this data offers enormous potential for the future," said Christian Vandepoel, COO of Tracs Systems.
Tip of the House
"You have to dig deep into the problem your customer is experiencing, know the exact ins and outs AND only then start developing a solution. Our customers strive for efficiency - generate more carwash visits in the same amount of time - but also want to automate and get to know their customers better. We have been able to answer these questions with the online platform PayWashGo," says Christian.